On an overbooked flight, United Airlines offered passengers $800 to skip an overbooked flight: there were enough seats for the paying ticketholders, but not for staff who reportedly wanted to travel with the plane. With no takers, they started picking people at random to eject.
One, a doctor traveling alone, didn't want to go. So they summoned guards to the plane, knocked him unconscious, then dragged his comatose body off the flight in front of screaming passengers. According to the Courier-Journal, the security guard "threw the passenger against the armrest." Passengers had to deboard to clean up they mess they made.
But not before the man somehow got back on board, confused and bloodied, chanting "I have to go home, I have to go home, I have to go home," before being removed again.
"Everyone was shocked and appalled," Bridges said. "There were several children on the flight as well that were very upset."
The videos taken by passengers are startling. https://streamable.com/fy0y7
https://twitter.com/Tyler_Bridges/status/851228695360663552
https://twitter.com/JayseDavid/status/851223662976004096
Here's the airline's response, given by an anonymous spokesperson:
"Flight 3411 from Chicago to Louisville was overbooked," the spokesperson said. "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate.
"We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."
