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Friday 12 February 2021

ProPublica digs into the gig economy pyramid scheme that sells work-from-home customer service reps

Arise describes itself as "customer service outsourcing redefined." What that really means is: Uber for corporate phone support, except it pre-dates Uber. Arise contractors—note "contractors," not "employees," which will be an important distinction—provide customer service for companies like Disney and AAA. — Read the rest



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