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Monday 21 August 2017

British Airways forces man to sit in wet urine-soaked seat for 11 hours

Here we go again. Another airplane nightmare. It's as if the airlines are competing for the Most Horrific Flight award.

British businessman Andrew Wilkinson boarded a British Airways plane from London to Johannesburg and found that his seat was wet. On further inspection (or sniff) he realized it was urine. He told the flight attendant, and instead of moving him to an empty seat (his seat was in coach, which was full, but there was an available seat in first class), the flight attendant gave him some wipes and told him to clean it himself. (WTF!!)

According to Inc.:

Wilkinson wasn't upgraded. He was left in the stinking, urine-soaked seat for 11 hours.

The flight attendant even had the gall to say to Wilkinson: "You are going to work me hard on this flight, aren't you?"

One might imagine that someone in so-called customer service would, indeed, work hard to try and rectify the situation.

This doesn't appear to have been the case here.

Wilkinson tried to put a plastic bag on the seat, as well as a blanket. A request for a second blanket fell on deaf ears, he said.

It wasn't until he tweeted about it later that he received some points from the airline. But Wilkinson says a proper apology would have been better. This story is so absurd I checked other sources (Mirror and Daily Mail) to make sure Inc. wasn't cracking some sort of mid-year April Fool's joke.

Image: BriYYZ

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